Cancellation & Modification Policy
To ensure a smooth booking experience for all guests, Ibbani Jungle Resort follows the cancellation and modification policy outlined below. All cancellation timelines are calculated from the check-in date.
Refund & Cancellation Charges
15 days or more before check-in:
✔ 100% refund of the total booking amount.
10 to 14 days before check-in:
✔ 50% refund of the total booking amount.
5 to 9 days before check-in:
✖ No refund applicable.
Less than 5 days before check-in, including same-day cancellations:
✖ No refund will be issued and 100% of the booking amount will be charged.
Modification Policy
Date changes or booking modifications are treated as cancellations and are subject to the same policy mentioned above.
Any modification requests are subject to availability and management approval.
No-Show & Early Departure
In the event of a no-show (failure to arrive on the check-in date without prior notice), 100% of the total booking amount will be charged.
Early check-outs or unused nights after check-in are non-refundable.
Force Majeure / Unforeseen Circumstances:
In exceptional cases such as natural disasters, pandemics, government-imposed travel restrictions, or other force majeure events, the resort will review cancellation or modification requests on a case-by-case basis.
Depending on the situation, we may offer:
A partial or full refund
A credit voucher
A rescheduling option (subject to availability)
All decisions in such cases remain at the sole discretion of the management.